Terms of lease
RENTAL LENGTH
– minimum rental length is 24 hours, 1 day.
PRICE
– it can be daily or monthly, with limited or unlimited mileage.
VAT
– is 20% and is calculated on all prices.
RESERVATION
– a confirmed reservation guarantees the rental of a reserved group of vehicles or several groups of vehicles, on a specific date and at a specific time.
VEHICLE PICK UP
– it is done in the office or at the agreed address, at the agreed time. In case of delay, the client is obliged to inform Vip Only Rent A Car, and if he does not do so, the reservation is canceled after 3 hours of waiting.
VEHICLE RETURN
– it is done in the office or at the agreed address, at the agreed time. In case of delay, the client is obliged to inform Vip Only Rent A Car, and if he does not do so, the theft of the vehicle will be reported to the police after 3 hours of waiting.
EXCEEDING THE VEHICLE RETURN TIME
– we tolerate 1-hour delays, after which we calculate and charge for a new rental day.
LEASE EXTENSION
– is approved only with the consent of Vip Only Rent A Car.
USE OF THE VEHICLE ABROAD
– is approved only with the consent of Vip Only Rent A Car.
FUEL
– vehicles are issued with a full tank of fuel and returned with a full tank of fuel. In case of less returned fuel, it is charged at an increased price per liter as well as a charge for the filling service.
DRIVER
– must be a minimum of XX years old and a maximum of XX years old. The driver must be identified with a valid passport or ID card and must show an original driver’s license with a minimum of XX years of driving experience.
DEPOSIT
– when picking up the vehicle, it is mandatory and must be paid by credit card or in cash. The deposit is determined based on the group of vehicles to be reserved, the length of the lease, the type of insurance purchased and any additional costs that may arise during the lease (fuel, parking fines, lease extension, etc.). For legal entities and long-term leases, other types of payment security can be used, as agreed.
PAYMENT
– is made in local currency RSD (Serbian dinar) or in EURO currency for payments from abroad to a foreign currency account. The calculation of rent in EURO currency is done at the middle exchange rate of the NBS. Vip Only Rent A Car may require advance payment for rentals longer than 15 days.
INSURANCE
– the vehicle is paid for by the client during the rental period, with or without participation in damages. Except in the case of total damage, no insurance covers damage to the undercarriage of the vehicle, damage to the interior of the vehicle, damage to the glass and damage to tires and rims.
CDW (Collision Damage Waiver)
– is mandatory insurance with participation in damages. Liability is limited to damage caused to the rented vehicle in a traffic accident only. CDW limits the financial responsibility of the client to the amount of the participation in damages, which is specified in the Vehicle Rental Agreement. In case of a traffic accident, the client is obliged to submit a police report on the accident or he will be responsible for the full amount of the damage. In the event that the client is responsible for a traffic accident, this insurance does not apply and he will be responsible for the full amount of the damage.
SCDW (Super Collision Damage Waiver)
– is optional insurance without participation in damage, which is sold as an add-on to CDW insurance. By accepting this insurance, the client reduces his responsibility for the state of the vehicle to ZERO. However, the Police Record must be presented, and if it is not done, the client is responsible for the full amount of the damage.
LOSS OF INSURANCE PURCHASED – CDW & SCDW
– are not valid and the client is fully criminally and materially responsible for the damage and theft of the vehicle in the event that he drove under the influence of alcohol, opiates or drugs, when he gave the vehicle to another person to drive without authorization, when he drove outside the traffic lanes, when he participated at car races or used the vehicle for taxi transportation, when he did not return the key-driving license-insurance policy of the stolen vehicle and when he did not return the vehicle, i.e. when he hid the vehicle.
ADDITIONAL INSURANCE
– can be purchased by choice and are paid additionally.
ADDITIONAL SERVICES
– are paid additionally (picking up and returning the vehicle outside working hours and outside the office, additional driver, additional equipment and devices, vehicle rental with driver, missing fuel with filling service).
PROCEDURE IN CASE OF DAMAGE OR THEFT
1. The driver is obliged to immediately inform Vip Only Rent A Car by phone and follow further instructions.
2. The driver is obliged to immediately inform the Police on tel. 192 and wait for them on the spot.
3. The driver is obliged to make a statement for the police record and describe the event and the participants.
4. In case of theft, the driver is obliged to have the key, driver’s license and insurance policy of the stolen vehicle with him.
PROHIBITIONS - the driver is criminally and financially responsible for violating the following prohibitions:
1. OFF ROAD driving
2. Driving in car races
3. Taxi transport
4. Unauthorized driving of a rented vehicle by a person who is not registered in the vehicle rental contract as an additional driver
5. Driving under the influence of alcohol, opiates or drugs
6. Deliberately caused damages
7. Repairs, parts replacement and vehicle servicing
8. Alienation of the vehicle – sale or non-return of the vehicle (theft)